Data Protection Statement — ql-me.com
At Quality Leader (QL-ME), we are committed to protecting the privacy and confidentiality of our clients, partners, and website visitors.
This statement outlines how we handle, process, and safeguard personal data in compliance with international data protection regulations, including the EU General Data Protection Regulation (GDPR) and other applicable laws.
1. Collection of Personal Data
We collect personal information only when necessary to provide our services. This may include:
- Name, job title, and company information
- Contact details such as email address and phone number
- Website usage data (via cookies, analytics, and tracking tools)
- Any additional information voluntarily submitted through forms, messages, or communication channels
2. Use of Personal Data
We process and use personal data for the following purposes:
- Providing and delivering our professional services
- Responding to inquiries, support requests, and communication
- Improving our website, services, and user experience
- Sending important updates, newsletters, or marketing messages (only with explicit consent)
3. Data Sharing and Disclosure
Your personal data will never be sold, rented, or exchanged.
We may share data with trusted third parties only when necessary, including:
- Service providers that support our operations (e.g., hosting, IT support, email services)
- Legal or regulatory authorities, when required by law
- Partners assisting in service delivery, under strict confidentiality terms
All third parties are required to maintain data protection standards aligned with GDPR and our internal policies.
4. Data Security
We take data security seriously and implement strict technical and organizational measures, including:
- Encrypted data transmission and secure servers
- Access controls and authentication protocols
- Regular security audits and compliance reviews
These measures ensure that your information remains protected from unauthorized access, loss, or misuse.
5. Data Retention
We retain personal data only as long as needed to fulfill the purposes outlined in this statement or as required by applicable laws and regulations. After this period, data is securely deleted or anonymized.
6. Your Rights
In accordance with GDPR and international data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for data processing at any time
- Object to the use of your data for marketing
- Request data portability, allowing you to obtain your data in a structured, machine-readable format
We are committed to responding to all valid requests within the legally required timeframe.
7. Contact Us
If you have any questions about how we handle your personal data or wish to exercise your rights, please contact us:
Email: info@ql-me.com
General Phone: +966 54 069 6830
Dubai: +971 58 911 2295
Riyadh: +966 54 069 6830
Cairo: +20 106 662 7963